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dfdavila
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About Freelancer
Salesforce Business Analyst with 5+ years of experience in data science, AI, and analytics, holding 13 Salesforce certifications and two master’s degrees. Proven track record of driving digital transformation across industries like healthcare, retail, and finance by leveraging Salesforce ecosystems. Experienced in cross-functional collaboration, mentoring, and optimizing business processes through automation and data-driven strategies. Actively preparing for a Salesforce Solutions Architect role while contributing to the AI and data science community.
Education
Studied advanced data science techniques with a focus on big data analytics, machine learning, and statistical modeling.
Explored cognitive processes and neural mechanisms, supporting data-driven decision-making and problem-solving skills.
Developed a strong STEM foundation with core knowledge in biotechnology, data analysis, and systems thinking
Focus on implementing AI-powered tools and methodologies in educational environments.
Combined CRM, data analytics, and AI training focused on Salesforce and IBM ecosystems.
Work & Experience
Collaborating with clients across LATAM and Europe to analyze business processes and implement tailored Salesforce solutions, including Service Cloud, CRM Analytics, and custom automation. Focused on driving efficiency and improving stakeholder experience.
Supporting academic initiatives and representing the organization in the Salesforce ecosystem. Promoting knowledge sharing, educational content, and career opportunities in tech.
Providing Salesforce and AI consulting services to clients in Ecuador, Mexico, Spain, Costa Rica, and more. Specializing in CRM optimization, data analysis, and academic mentorship in STEM fields.
Worked on high-impact projects involving Einstein AI, earning recognition from Salesforce. Delivered dashboards, automated reporting tools, and strategic data insights to boost performance.
Led and mentored AI learners in practical deep learning projects. Organized city-wide events, provided AI education, and supported global collaboration within the Saturdays AI community.
Awards
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- English LevelProfessional
- GenderMale
- Emaildfdavila@uoc.edu
- Phone Number593963262110