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dfdavila

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About Freelancer

Salesforce Business Analyst with 5+ years of experience in data science, AI, and analytics, holding 13 Salesforce certifications and two master’s degrees. Proven track record of driving digital transformation across industries like healthcare, retail, and finance by leveraging Salesforce ecosystems. Experienced in cross-functional collaboration, mentoring, and optimizing business processes through automation and data-driven strategies. Actively preparing for a Salesforce Solutions Architect role while contributing to the AI and data science community.

Education

M
2019 – 2022 Master of Science in Data Science
Open University of Catalonia

Studied advanced data science techniques with a focus on big data analytics, machine learning, and statistical modeling.

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2015 – 2017 Master of Science in Neuroscience
Stockholm University

Explored cognitive processes and neural mechanisms, supporting data-driven decision-making and problem-solving skills.

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2008 – 2014 Biotech Engineer
University of the Armed Forces

Developed a strong STEM foundation with core knowledge in biotechnology, data analysis, and systems thinking

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2025 Diploma of Education, AI for Teaching
Universidad de Las Américas (EC)

Focus on implementing AI-powered tools and methodologies in educational environments.

D
2025 Data + AI + CRM Program
Clicked, Salesforce and IBM

Combined CRM, data analytics, and AI training focused on Salesforce and IBM ecosystems.

Work & Experience

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March 2024 - Present Salesforce Business Analyst
Freelance / Remote – California, USA

Collaborating with clients across LATAM and Europe to analyze business processes and implement tailored Salesforce solutions, including Service Cloud, CRM Analytics, and custom automation. Focused on driving efficiency and improving stakeholder experience.

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September 2024 - Present Academic Ambassador
WODOBOX – Santiago, Chile

Supporting academic initiatives and representing the organization in the Salesforce ecosystem. Promoting knowledge sharing, educational content, and career opportunities in tech.

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2019 - Present Supporting academic initiatives and representing the organization in the Salesforce ecosystem. Promoting knowledge sharing, educational content, and career opportunities in tech.
DAVIDAI.TECH – Quito, Ecuador

Providing Salesforce and AI consulting services to clients in Ecuador, Mexico, Spain, Costa Rica, and more. Specializing in CRM optimization, data analysis, and academic mentorship in STEM fields.

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May 2021 - January 2024 Data Analyst / Business Analyst
Ennube Solutions LLC – California, USA

Worked on high-impact projects involving Einstein AI, earning recognition from Salesforce. Delivered dashboards, automated reporting tools, and strategic data insights to boost performance.

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2019 - 2022 Mentee, City Lead & International Mentor
Saturdays AI – Barcelona, Spain

Led and mentored AI learners in practical deep learning projects. Organized city-wide events, provided AI education, and supported global collaboration within the Saturdays AI community.

Awards

1
2023 1st Position - HACKATHON 5.0 by UPES CSI
Secured 1st place among 1000+ teams from across India for innovative problem-solving and technical excellence.
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2023 Best UI/UX Prize – HackRx by Bajaj Finserv
Recognized for outstanding UI/UX design among 2500+ teams for the project "One-to-Doc", improving healthcare accessibility.
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2023 Top 5 Global Finalist – HackYou Hackathon (MLH)
Reached top 5 global rankings in a Major League Hacking event, showcasing full-stack development and product innovation.
F
2023 Finalist – Jumpstart by Publicis Sapient
Selected among the top candidates out of 35,000+ participants for a tech innovation challenge.

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  • Location
  • Type
  • English Level
    Professional
  • Gender
    Male
  • Email
    dfdavila@uoc.edu
  • Phone Number
    593963262110