a. Provided oversight and management of the Women’s Department (Technical Administration, Gender Unit, Family Support Services Unit, Economic Empowerment Unit, Disability Desk). b. Managed day-to-day operations for client-centered psycho-social service provision, ensuring workflow optimization. c. Effectively managed the operational needs for the successful execution of UN projects (budget, oversight, implementation, monitoring, reporting). d. Provided technical support for creating procedures and protocols for implementing social protection programs under the Department’s management (eg. BOOST, BOOST+, Public Assistance, BOOST Review/expansion, Economic Empowerment, Case Management, etc.). e. Monitoring and evaluation of the department’s Key Performance Indicators(KPI’s). f. Analysis of all new project opportunities against the departmental strategy to support decision-making g. Planning, executing, and evaluating all programs and project activities ensuring best practices, and, deliverance of excellence for the client from the first engagement to the end of service provision. h. Worked with diverse teams to develop local, sectoral, and national social protection strategies. i. Worked with diverse teams, contributing to strategy, design, policy, and delivery across sectors such as economic empowerment, gender equity, food and nutrition security, social protection, migration, climate change, gender-based violence, and gender integration. j. Participated in national or regional forums, representing the ministry, and developing network connections and partnerships. k. Worked and collaborated with Governments, the private sector, and Caribbean bodies. l. Worked in highly political relief and supplies management efforts. m. Represented the Ministry on several committees (national and regional). n. Budget planning, implementation, monitoring, and evaluation (annual recurrent and capital budget). o. Supervision of Middle Managers (5) to include direct supervision of case management. p. Performed human resource tasks (recruitment, onboarding, coaching/mentoring, staff training, appraisals, discipline). q. Planned, coordinated, and implemented staff training (internal/external). r. Oversight of accounting unit (managing billing, contracts, expense tracking, payment processes, budget reporting, and carrying out an audit of all financial activities).