Last Updated: [26/11/2024]

1. Introduction

Virtual Assistant Firms (hereinafter referred to as “we,” “our,” or “the platform”) is a global platform that connects employers, freelancers, interns, and agencies. This privacy policy governs the collection, use, and sharing of your personal information when you access our services.

2. Definitions

  • User: An individual or entity using the platform, including employers, freelancers, interns, and agencies.
  • Employer: A user posting projects or job opportunities on the platform.
  • Freelancer: A user providing services for projects or contracts.
  • Intern: A user seeking training or entry-level work.
  • Virtual Assistant Agency: A registered organization providing virtual assistant services.

3. Information Collection

We collect personal information from users, including but not limited to:

  • Account Information: Name, email, username, password, etc.
  • Profile Information: Contact details, work history, skills, project postings, etc.
  • Transaction Data: Payment and billing details when transactions occur.
  • Usage Data: How users interact with the platform, such as IP addresses, browser types, and device information.

4. How We Use Your Information

We use the information collected for various purposes, including:

  • To provide our services and maintain the platform.
  • To process transactions and payments.
  • To communicate with users about projects, job opportunities, or updates.
  • To enhance platform security and ensure a safe user experience.
  • To comply with legal obligations and resolve disputes.

5. Data Sharing and Disclosure

We may share your personal data in the following cases:

  • Service Providers: With trusted third-party service providers who assist in our operations.
  • Legal Compliance: If required by law, we may disclose your information to comply with legal obligations, such as court orders or subpoenas.
  • Business Transfers: If we merge, acquire, or transfer assets, user data may be transferred to the new entity.

6. Cookies

We use cookies to enhance the user experience and provide personalized services. Cookies are small text files placed on your device to track usage and improve our platform. You may opt to disable cookies in your browser, but this may affect the functionality of the platform.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. User Rights

You have the following rights regarding your personal data:

  • Access and Update: You can access and update your personal information at any time.
  • Deletion: You can request the deletion of your data, subject to certain conditions.
  • Opt-Out: You may opt-out of receiving marketing emails or notifications.
  • Data Portability: You can request a copy of your data in a transferable format.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. International Data Transfers

As a global platform, your data may be transferred and processed in countries outside of your jurisdiction. By using our services, you consent to such transfers.

11. Children’s Privacy

Our platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Continued use of the platform constitutes acceptance of any modifications.

13. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: support@virtualassistantfirms.com