Hi,

I am excited to apply for the advertised position, bringing over 15 years of extensive experience with US clients in customer service, virtual assistance, ISA, and property management.

My career began as a customer service representative for a financial institution, handling various customer inquiries, compliance, escalations, help desk, and back-office tasks. This role also equipped me with ISO-certified standards and a yellow belt in Lean Six Sigma Training. In 2015, I transitioned to the real estate industry as a virtual assistant, managing tasks such as appointment setting, letter writing, graphic design, video editing, social media management, SEO, and AdWords. Additionally, I served as an Executive Producer for a radio and TV show in Florida, and as an Executive Assistant/Customer Service for a limousine company in Austin. My role with Nations Lending involved managing loan officer and realtor appointments, handling up to 6 loan officers per month, and overseeing leads, emails, calendars, CRM, and creating landing pages.

In the realm of property management, I have uploaded renters’ information, coordinated repairs, called handymen, and managed rewards and credit score programs, utilizing platforms like AppFolio, Buildium, PropertyWare, and Piñata. My excellent communication, organizational, and technical skills enable me to adapt quickly to new situations and challenges, working independently and efficiently with minimal supervision.

I am consistently punctual and dependable, fully committed to meeting business needs and maintaining high work compliance standards. I approach my work with the dedication and responsibility of managing my own business.

I am eager to join your team and contribute to achieving your goals. I am available for an interview at your convenience. Thank you for your time and consideration.

Sincerely,

Richthofen Roberts